Delay in availability of data for VR9xx connected systems

Incident Report for Vaillant Group Partner API

Resolved

This incident has been resolved.

Posted Aug 24, 2026 - 11:01 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 12, 2026 - 16:00 CEST

Update

The data is currently delayed by approximately one hour. We are actively working on a resolution.

Posted Aug 12, 2026 - 08:58 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 11, 2026 - 14:34 CEST

This incident affected: APIs (advanced diagnostics API v1, consumption API v1, history API v1, notification push, notifications API v1, states API v2).