Delay in availability of data

Incident Report for Vaillant Group API Developer Programme

Resolved

This incident has been resolved.

Posted Oct 28, 2025 - 09:21 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 27, 2025 - 19:20 CET

Identified

Users may experience delays in recent device data.

The team is working to resolve this issue.

We apologise for any inconvenience this may cause and thank you for your patience.

Posted Oct 27, 2025 - 13:47 CET

This incident affected: APIs (advanced diagnostics API v1, advanced settings API v1, schedules API v2, settings API v2, states API v2).