Delay in availability of data for all connected systems

Incident Report for Vaillant Group Partner API

Resolved

This incident has been resolved.

Posted Oct 01, 2026 - 10:56 CEST

Monitoring

Processing delays have been resolved. We will continue to monitor our services closely.

Posted Sep 30, 2026 - 12:25 CEST

Identified

Due to an issue during the maintenance of the core platform component migration we have build up some lags in processing of incoming data for connected systems. Current delay of data is 2-4 hours. We are sorry for the inconvenience and working already on a fix.

Posted Sep 30, 2026 - 09:30 CEST

This incident affected: APIs (advanced diagnostics API v1, advanced settings API v1, consumption API v1, history API v1, schedules API v2, settings API v1, settings API v2, states API v2).